Thank you to all of the outstanding community groups, teams, schools and generous individuals for your incredible support and dedication throughout the weekend as thousands of runners and walkers took part in the Humana Rock ā€˜nā€™ Roll Chicago Half Marathon! We hope you enjoyed your experience ā€“ we could not have done it without you!

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Race Crew

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Contact Us

Race Crew Volunteer Coordinator

Medical Volunteer Coordinator

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What happens after I sign up online?

After you register, you will immediately receive an automated email confirmation. One to Two weeks prior to the event, you will receive confirmation materials via mail with specific instructions about your volunteer shift(s). All volunteers will also receive emailed shift reminders during race week.

May I bring a friend?

Yes! On certain occasions shifts do fill up, which will be noted online. Please encourage friends to sign up online to ensure their spot. This also lets us know how many volunteers will be helping out. We can always use extra help!

What if I cannot attend?

Please contact our Volunteer Coordinator as soon as possible. Send an email (preferred) to the email address specified on the Volunteer website with your full name, event city, and volunteer shifts you need to cancel. If you do not have access to email, please call 1-800-311-1255.

What if I cannot stay for the entire shift?

Once you sign up, we are counting on you to stay for the full shift. We cannot replace you if you leave early. Sometimes the shift may seem over-staffed and slow at the beginning, but often we are preparing for a rush. We count on each volunteer to stay until the end of the shift.

Can I split the shift with a friend?

No, sorry. Shift times are pre-determined because it is difficult to arrive or leave in the middle of a shift. It is crucial that volunteers remain for the full length of the shift; we cannot replace you if you leave. Please support your fellow volunteers by staying for your entire assignment. Volunteer with your friend instead!

What do I do if I did not receive my Race Crew confirmation letter?

Confirmation letters are mailed 7-14 days prior to race day. If it is less than a week to the race and you still have not received your volunteer packet, contact the Volunteer Coordinator or come to the Health & Fitness Expo (see website for times and location). The Volunteer Check In booth has extra parking passes for the expo, start and finish lines, if needed.

**NOTE: Water station volunteers must contact their team captain for parking passes and instructions.

Are meals provided?

Meals are provided for the long or 'All Day' shifts. All volunteer shifts will include snacks and bottled water. Bringing snacks, a sack lunch, or a reusable water bottle, is highly recommended.

How should I dress?

Wear comfortable, close-toed shoes. Bring layers of comfortable clothing for cool to hot temperatures, for both indoor and outdoor shifts. You will receive a Race Crew T-shirt that identifies you as a part of the Official Rock 'n' Roll Race Crew.

What should I bring with me?

As little as possible! There is no storage for personal items on-site. You will receive a Race Crew drawstring backpack upon checking in, which you can use to store small items. Almost all areas will also have a corner where everyone can set their coat or lunch, but it will not be secure. We highly recommend bringing as few personal items as possible. We are not responsible for lost or stolen items.

Can children volunteer?

The official minimum age for an unaccompanied child to volunteer is 14 years of age. With supervision, adults may bring slightly younger children. We are concerned about safety and the ability to stay focused on a task for the full shift time. We have many positions that are good for children as long as the ratio of adults-to-children is adequate. The children must be old enough to participate for the entire shift. Please direct any questions on this issue to Volunteer Coordinator.

Do volunteers receive a discount on race entry fees?

Sorry, for most markets volunteers will not receive discounts on race entry fees.

What if I am unable to stand for long periods of time?

The Registration / Participant Check In area at the Health & Fitness Expo provides seated positions. There are very limited seated positions at the start and finish lines; please plan accordingly and alert the Volunteer Coordinator ahead of time if you have any special needs. We will do our best to accommodate you!

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More Information

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