Sunday, April 28, 2019
Registrations are 50% refundable when you present a medical note indicating that you suffer an injury that prevents participation in the trial. The medical note should be sent to the organization before 31/03/19. If it is not sent before this date to the organization even though the fall report is before this date, you will not be refunded any amount.
The medical note will be sent to the organization by e-mail (firstname.lastname@example.org) or in person at the customer service office in C/ Donoso Cortés, 54 (Madrid) along with writing from the broker indicating the bank details for the correct return of 50 % of the full amount. In the event that you prefer to change your registration information to another runner instead of receiving the 50% refund, you must send a letter with the medical note authorizing this change along with the information of the new runner. The letter must be accompanied with the IDs of both people (the injured and the new runner) and a signature from both parties.
It is the injured runner’s obligation to confirm the organization’s reception of the medical note.
Changes or refunds that have not followed this procedure will not be accepted.
- You must be at least 18 years old to participate in the Marathon, 1/2 Marathon and 10K.
- You must have good health and physical condition to participate in the Marathon, 1/2 Marathon and 10K. The organization advises a medical check-up with stress test. All enrolled in the EDP Rock n Roll Madrid Marathon & ½ can benefit from an exclusive offer at the Healthing Medical Center.
- It is possible to change the distance as long as places are available until April 1, 2019. Visit your account on Active https://myevents.active.com to initiate a change in distance. If changing to a longer distance, the participant must pay the corresponding difference in the entry fee; if changing to a shorter distance, the organiser will not refund the corresponding difference in entry fee. The price-difference is always calculated on the currently valid entry fee and there is an additional 8% Active Fee on it.