BEFORE RACE

How To Register

Registering is easy! You may register for any Rock ‘n’ Roll Marathon Series event by Registering Online.

Confirmation

Don’t know if you are registered for the 2018 United Airlines Rock ‘n’ Roll Half Marathon San Francisco? Click here to confirm.

Personalize Your Bib

You can submit 12 characters (including spaces) to be printed on your bib number when you register online before the event deadline. Simply type your message into the Personalize your Bib field during registration. Beware of using symbols as not all symbols will print correctly on bib numbers.

Corral Changes

The start line corral system allows for a smooth race start for participants of varying levels. Based on the estimated finish time that you provide on your race entry form, you are assigned a race number and corresponding corral, with other participants of similar running pace.

  • Before the event deadline: If you would like to change your corral/predicted finish time for your race, simply email this request along with your first name, last name, the mailing address that you registered with, and your new predicted finish time to Customer Service.
  • After the event deadline: If your training has gone better than expected, and you would like to move up to a faster corral, pick up your race number at the Health & Fitness Expo and then proceed to the “Corral Change” table to be re-assigned to the appropriate corral. To move back to a slower corral, simply start in that corral on race morning. No official corral change is necessary.

Deferral

Before the event deadline: You may defer your Half Marathon entry to the following year for a $45 deferral fee. Entries will only be deferred to the following year for the same city and distance of your current registration. Deferral fees are non-refundable. 10K, 5K or other distances do not apply and cannot be deferred.

To defer your registration before the event deadline, please click here. You will have the option to either login to your Race It account OR enter your confirmation number and date of birth. (Your confirmation number can be found on your confirmation email which was sent to you at the time of registration and can also be resent using the Resend Confirmation option) On the next page select the option to “Defer Entry” and complete your payment information. Upon submission, your registration will automatically be transferred to the following year’s event and you will receive an email confirming your submission was processed successfully.

After the event deadline: Unfortunately, the option to defer is only valid through the event deadline and our standard cancellation policy will apply as follows: If a registration refund is not purchased at the time of registration, entry fees are NON-REFUNDABLE and entries are NON-TRANSFERABLE. Sorry, no exceptions. Once we receive and accept your entry, you will not receive a refund if you cannot participate. You may not give or sell your number to anyone else. You also may not transfer your application to the following year or to another Rock ‘n’ Roll Marathon Series event.

Cancellations

2018 Event Registration Refund Program

Allianz Global Assistance offers Registration Protector

Registration Protector gives participants the opportunity to fully insure their entry. If you can’t attend this event for any number of reasons, including covered injury, illness, traffic accidents and more, you’ll be reimbursed for  your registration cost, fees and other related costs. Just add it to your entry upon checkout! Terms, conditions, and exclusions apply. See full coverage details.

To file a claim, please contact Allianz Global Assistance at 1-888-497-6989 or visit them online here

To contact Allianz Global Assitance directly by email: eventservice@allianzassistance.com

Note: Purchase of registration refund MUST be done at the time of your original registration, no exceptions.

If a registration refund is not purchased at the time of registration, entry fees are NON-REFUNDABLE and entries are NON-TRANSFERABLE. Sorry, no exceptions. Once we receive and accept your entry, you will not receive a refund if you cannot participate. You may not give or sell your number to anyone else. You also may not transfer your application to the following year or to another Rock ‘n’ Roll Marathon Series event.

RACE DAY

Race Rules

  • Entry fees are non-refundable and non-transferable. No exceptions.
  • Once we receive and accept your entry, you will not receive a refund if you cannot participate, you may not give or sell your race number to anyone else, and you may not transfer your entry fee to future races.
  • If you attempt to sell your race number, you may be banned from future Competitor Group events for three years.
  • You must be at least 12 years old to participate in the Half Marathon.
  • You must be in good health and physically prepared to take on the challenge of a Half Marathon.
  • You must show photo ID to receive your race number and timing chip.
  • You must pick up your own race packet and race number at the Health & Fitness Expo.
  • Race numbers are required to participate.
  • No coaches, bikes, in-line skates, skateboards, baby joggers or dogs will be allowed on the course.
  • Overall winners will not qualify for their age group category awards.

 

Parking & Transportation

*2018 INFORMATION COMING SOON!

Road Closures

For Information regarding Road Closures and community impact, please visit the Road Closures page of the website.

Baggage/Gear Check

Before you enter your assigned corral, drop-off your pre-race/post-race clothing and belongings at the Gear Check. While you run, your gear will be held at Gear Check.

Each participant will receive a large, durable swag bag at the Health & Fitness Expo when you pick up your packet that will serve as your gear bag on race day. Gear Check trucks will be arranged alphabetically and by truck number near the Start Line. Attach your gear tag to your gear bag before you leave it with the Gear Check crew. After the race, reclaim your checked bag at the designated Gear Check area.

Please note: DO NOT leave valuables, cash or jewelry in your gear bag. The event is not responsible for any lost items. Gear bags must be claimed before close of the Finish Line Festival on race day.

 

Wave Start

In an effort to provide every one of our participants with as comfortable a run as possible, the Wave Start will be incorporated in most Rock ‘n’ Roll Marathon Series events.

Participants are assigned to an appropriate corral based on the projected finishing time submitted on their entry form. Typically, there are multiple waves assigned to several of the finishing times. All spectators should be aware of this when organizing their viewing schedule for the day.

  • When the gun fires, the first corral will be released. The rest of the participants will be held at the start line.
  • At pre-determined intervals the next corral will be released.
  • By using this staggered starting method, the pack will be spread out and allow every runner to settle into their racing rhythm from the first step right to the finish line.

Time Limits

To ensure that roads reopen to vehicular traffic at the scheduled times, the course time limits will be STRICTLY ENFORCED. Participants must maintain a pace faster than the course time limits in order to complete the race on closed city streets. A cut-off location will be enforced on the course; runners or walkers who do not reach the cut-off location by this time will be stopped and shuttled to the finish line area. Please note – this is timing tag time, not gun time. Course time limits begin when the last participant and Tail Vehicle cross the start line.

If a participant’s pace falls below the course time limit, they have a few options:

  • Increase their pace to stay within the event minimum pace;
  • Board a “sag wagon” shuttle to move forward on the course, where they may continue to participate in the event, maintaining the minimum pace required; or
  • If the participant cannot continue, they may board a sag wagon to be dropped off at the next shuttle location, at a nearby medical station. The participant will be seen by a Medical Team captain to be cleared for the medical shuttle to transport the participant to the finish line.

The course time limit for San Francisco is 4 hours.

*2018 Course Cutoff/Diversion information COMING SOON!

We are very excited to ROCK with you in San Francisco and will have plenty of entertainment, pace groups, volunteers and staff on course cheering for you and helping you cross the finish line in your goal time. If you have any concerns, please contact our customer service team by clicking here.

Information Booths and Lost & Found

Information Booths will be positioned at the start and finish to assist you with any race day questions and help you find your way. The Information Booths will also serve as the race day Lost & Found. Any valuables found at the start or finish should be turned in to the Information Booth. Items from the start will be transported to the finish.

Any valuable items NOT claimed at the finish by 3 pm will be trucked back to our San Diego office. To claim a lost item after the event, please contact Competitor Group at 800-311-1255.

Race Timing

Race timing by Race Central using ChronoTrack systems will record participants’ times at the start, at certain splits along the courses and at the finish. The ChronoTrack system uses a disposable tag, called a D-Tag, which allows you to walk away from the finish without the need to have your tag collected.

The ChronoTrack timing tag (D-Tag) will be attached to your race bib. The D-Tag will be labeled with a number that matches your race number. When you pick up your bib, please make sure these numbers match, and also verify that YOUR name is printed on the bib you are issued*. Proceed to the Solutions Table if any of the information is incorrect.

Prior to the race, you must remove the tag from your number and attach it to your shoe. Instructions for proper D-Tag placement can be found here.

PLEASE NOTE: All participants in this race must wear the ChronoTrack timing tag on your shoe in order to have their times recorded. No tag = no time!

*If you register for the race before online registration closes, your ChronoTrack timing tag should have your name printed on it.

Visit Race Central for more information.

Pace Team

Experienced pacers from Marathon Matt’s Pace Rockers team will help you reach the finish line at your goal time. Pace Teams are FREE and open to all participants. Visit the Pace Team booth at the Expo to join a Pace Team. Pace groups offered include: 1:45, 2:00, 2:15, 2:30, 2:45, 3:00.

Runner Tracking

Runner Tracking lets your friends, family and fans know your progress on race day. Convenient texts keep them updated every step of the way. To sign up for FREE runner tracking compliments of Synchrony Financial, click here.

Simply enter your cell phone number, we will send you a text with your code and then follow the prompts to finalize set up.

AFTER RACE

Secure Zone

Once you cross the finish line, you’ll enter the Secure Zone, a fenced off area designated for participants only. In the Secure Zone, have your photo taken, refuel with water and refreshments and receive your finisher’s medal. Once you leave the Secure Zone, you cannot re-enter. Just outside of the Secure Zone, you can retrieve your gear bag and join family and friends for the Finish Line Festival.

Family Reunion

After the race, reunite with family and friends in the Family Reunion area and relish in your post race accomplishment with refreshments and live music at the finish line stage. With a large number of participants and thousands of excited spectators, it can be difficult to locate friends and family without a plan. It is highly recommended that you designate a meet-up location for friends and family BEFORE the race in the Family Reunion area. The Family Reunion area will post tall, clearly-marked signs by Letter (A – Z), so be sure to coordinate and plan to meet at a pre-determined letter.

Age Group Awards

Age group awards will be presented 3-deep in all divisions, for both the half marathon, for male and female categories. Awards will be mailed within 4 to 6 weeks of results being finalized. In accordance with USATF Rules, overall and cash awards will be determined by gun time while age group awards will be determined by your ChronoTrack time.

  • 12 – 14
  • 15 – 17
  • 18 – 24
  • 25 – 29
  • 30 – 34
  • 35 – 39
  • 40 – 44
  • 45 – 49
  • 50 – 54
  • 55 – 59
  • 60 – 64
  • 65 – 69
  • 70 – 74
  • 75 – 79
  • 80+