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FAQs
Frequently Asked Questions
This page provides common questions asked by our race participants and their families. We will continually update these questions to help you have your best running experience.
Find Your Perfect Fit
Use the measurement guide below to choose the right t-shirt size for you.
Pre Race
Please contact the event directly to have your registration cancelled. Please note, all registrations are non-refundable and non-transferrable.
Before you enter your assigned corral, drop-off your pre-race/post-race clothing and belongings at the Gear Check. While you run, your gear will be held at Gear Check. Each participant will receive a large, durable gear bag at the Health & Fitness Expo when you pick up your packet that will serve as your gear bag on race day. Gear Check trucks will be arranged alphabetically and by truck number near the Start Line. Attach your gear tag to your gear bag before you leave it with the Gear Check crew. After the race, reclaim your checked bag at the designated Gear Check area.
Please note: DO NOT leave valuables, cash or jewelry in your gear bag. The event is not responsible for any lost items. Gear bags must be claimed before close of the Finish Line Festival on race day.
You must be at least 18 years old to participate in the Marathon, 12 years old to participate in the Half Marathon, 10 years old to participate in the 10K, and 8 years old to participate in the 5K. All wheelchair participants are subject to the above age requirements.
In order to register someone under the age of 18, an adult over the age of 18 will need to complete the registration process for the individual. This is due to legal waivers needing to be signed upon registering.
- Please select the distance, then log in to your account.
- Click "Register Someone Else."
- Click the drop-down and select the option, "Someone under the age of 18."
- The rest of the registration form will be completed with the participant's information.
The start line corral system allows for a smooth race start for participants of varying speeds. Based on the estimated finish time that you provide on your race entry form, you are assigned a race number and corresponding corral, along with other participants of similar running pace.
If your training has gone better than expected and you would like to move up to a faster corral, pick up your race number at the Health & Fitness Expo and then proceed to the “Corral Change” table to be re-assigned to the appropriate corral. To move back to a slower corral, simply start in that corral on race morning. No official corral change is necessary.
Distance change requests can be made via email up to 45 days prior to the event. After the 45-day deadline, all distance changes must be completed at the event expo when picking up your bib.
If you are requesting the distance change before the 45-day deadline, please email the event email address directly to process the distance change. Once your entry has reflected the distance change, you are not eligible for additional distance changes. Please provide the estimated finish time for the new distance you wish to participate in.
Changing from a longer to a shorter distance:
A credit of the price difference will not be provided.
Changing from a shorter to a longer distance:
Participants will be charged the price difference between the initially paid for registration and the current price for the longer distance, plus processing fees.
To confirm you are registered for this event, please log in to your account. If you see your event listed, you are all set. If you do not see your event, you have not completed the registration process. Please try our contact page if you have any issues.
You can submit 12 characters (including spaces) to be printed on your bib number when you register online 45 days prior to race weekend. Simply type your message into the Personalize your Bib field during registration. Beware of using symbols as not all symbols will print correctly on bib numbers.
- Login to your profile
- Find the race you wish to edit and select the red “Edit Registration” button
- Alter your bib's personalization
- Scroll to the bottom of the page and hit “Continue” to save your changes
Yes, All Rock 'n' Roll Running Series Events in the USA are USATF sanctioned.
Each registered participant and finisher will receive the following:
- Race number, official timing device, technical T-shirt and swag bag to be picked up at the Health & Fitness Expo.
- Water, Sports Drink & Sport Gel along the course
- Refreshments and water at the start and finish lines
- Entertainment stages with live music and cheerleaders from start to finish
- Finisher’s medal when you cross the finish line
- Post Race Concert
- Downloadable finisher’s certificate post race
All Rock ‘n’ Roll Marathons are certified courses and a “qualifier” for the Boston Marathon.
Yes, but make sure to use the same name and date of birth. Be mindful of hyphens, abbreviations, and spelling.
The Rock 'n' Roll Running Series App offers the below:
- Participant times, paces, estimates, and places in real-time
- Live Runner Tracking
- Interactive Course maps
- Push notifications as progress is made on course
- Event information and messaging
- Live Leaderboards
- Social sharing
Download the Rock 'n' Roll Running Series App:
On race day, if the distance shown on your Forerunner is slightly more than the official race distance, it just means you weren’t cutting corners—quite literally. According to the International Association of Athletics Federation (IAAF) course measurement guidelines, a road racecourse is defined by the shortest possible route a runner could take without being disqualified. For most races, a certified measurer rides the course on a bike, staying near the curb and taking every available tangent. This ensures that all runners will run at least the declared race distance. After the race, if Forerunner shows that you ran a little farther, this just accounts for extra steps you took to run around other participants, hit a water stop or stay to the middle or outside lane.
Once you cross the finish line, you’ll enter the Secure Zone, a fenced off area designated for participants only. In the Secure Zone, have your photo taken, refuel with water and refreshments and receive your finisher’s medal. Once you leave the Secure Zone, you cannot re-enter. Just outside of the Secure Zone, you can retrieve your gear bag and join family and friends for the Finish Line Festival.
Race Day
Please visit our Limited Edition Medals page for answers to this question, and more.
All Rock ‘n’ Roll Marathons are certified courses and a “qualifier” for the Boston Marathon.
Entry fees are non-refundable and non-transferable. No exceptions. Once we receive and accept your entry, you will not receive a refund if you cannot participate, you may not give or sell your race number to anyone else, and you may not transfer your entry fee to future races. If you attempt to sell your race number, you may be banned from future Rock ‘n’ Roll events.
You must be at least 18 years old to participate in the Marathon and 12 years old to participate in the Half Marathon or 2-Person Half Marathon Relay. You must be 10 years old to participate in the 10K. You must be 8 years old to participate in the 5K. You must be in good health and physically prepared to take on the challenge of a Marathon or Half Marathon.
You must show a photo ID to receive your race number and timing chip. You must pick up your own race packet and race number at the Health & Fitness Expo. Race numbers are required to participate. No coaches, bikes, in-line skates, skateboards, baby joggers or dogs will be allowed on the course. Overall winners will not qualify for their age group category awards.
Most Rock ‘n’ Roll Running Series courses are walker friendly. We ask that all participants train to complete the course within the course time limit.
No bikes, rollerblades, strollers, skateboards, or dogs will be allowed on any part of the course. This is for everyone’s safety!
Awards, Medals, Elites
Earn more bling and perks when you enroll in our Heavy Medal Program. Find out more and enroll via our Heavy Medals page.
Limited Edition Medals are earned by completing a specific combination of qualifying Rock ‘n’ Roll Running Series events. Our Limited Edition Medals change on an annual basis - designs and qualifying combinations that you see now may not be the same as previous years or future years so earn them while you can! Please visit our Limited Edition Medals page for more information.
A participant is recognized as a "Legacy Runner" if they participated in the inaugural year of a Rock 'n' Roll Running Series event and have participated in one of the inaugural distances each year since.
Rock 'n' Roll Running Series will celebrate these participants with gifts on milestone years.
All Limited Edition Medals, Heavy Medals, and Remix Medals MUST be picked up onsite. They will not be shipped after the event is over.
In addition to finisher medals, runners who participate in two distances over race weekend earn a bonus Remix Challenge Medal In addition to finisher medals, runners who participate in two distances over race weekend earn a bonus Remix Challenge Medal. Check out the medals here.
Awards are shipped directly to the age group winners after the event. The shipping address is based on the email address associated with your registration. If you do not receive the award within 1 month of the event's end, please contact the event email address for help.
You can find all the key information and a way to apply on our Elite Athlete Program.
General
The Medical Tent is highly congested, and spectators will not be allowed in. In most events there will be a Medical Information Tent where medical updates will be available on athletes who enter the Medical Tent. Otherwise, you will communicate with the race organization team.
The information listed above only applies to Triathlons.
Please email [email protected] with your request. Please include proof of the timing change needed, i.e. watch data.
Athletes With Disabilities
The Rock 'n' Roll Running Series welcomes participants of all abilities to compete in the series of events spanning across North America.
Participants with Disabilities Event Safety Guidelines and Policies
- For information on events or specific questions related to Wheelchair participants, Hand Cycle participants or Special Teams, please email [email protected].
- Participants must adhere to all policies set forth by Rock 'n' Roll Running Series.
